Given the ongoing concerns of COVID-19, we wanted to share a few updates on precautions we are taking. The health and wellness of our patients and employees is our first priority. Your team at Audio Help is here and working to ensure you receive the care you need in a timely manner. We are increasing our vigilance in the offices, and are offering remote care, house calls, phone, and video conferencing appointment. Please chat, or call the office for assistance.
We are increasing our vigilance in the offices and are offering remote care, house calls and phone and video appointments.
Get The Facts
The New York Health Department, Connecticut Health Department and CDC have up to date information for you. We encourage you to visit these websites to stay connected to the most current and accurate information.
In The Office
In addition to thoroughly cleaning our office space throughout the day, we are requiring temperature checks, providing touchless hand sanitizer and tissues as well as encouraging regular hand washing for our staff and patients. If you are feeling ill, we advise you to please stay home.
Click on your regular office location to learn more about their COVID-19 restrictions:
Each of our offices is implementing preventative health practices to ensure your safety:
Audiologists: Dr. Rufina Yakubov, Dr. Ed Bravo
- Air purification systems have been placed in every room.
- COVID-19 screenings will be sent out before your appointment and must be completed prior to your visit.
- Everyone is required to wear a mask.
- Regular handwashing is required between every patient visit and while handling hearing aids.
- Hearing aids will be sterilized during cleanings.
- Rooms are sanitized before and after each patient’s visit.
- Patients and third-party visitors will have their temperatures taken upon arrival.
Audiologists: Dr. Marta Gielarowiec, Dr. Ed Bravo
- Air purification systems have been placed in every room.
- COVID-19 screenings will be sent out before your appointment and must be completed prior to your visit.
- Everyone is required to wear a mask.
- Regular handwashing is required between every patient visit and while handling hearing aids.
- Hearing aids will be sterilized during cleanings.
- Rooms are sanitized before and after each patient’s visit.
- Patients and third-party visitors will have their temperatures taken upon arrival.
Audiologists: Dr. Jessica Woodson, Dr. Ed Bravo
- All staff members have been vaccinated at this time.
- Air purification systems have been placed in every room.
- COVID-19 screenings will be sent out before your appointment and must be completed prior to your visit.
- Everyone is required to wear a mask, with the exception of vaccinated patients who feel comfortable removing their masks in a private room.
- Regular handwashing is required between every patient visit and while handling hearing aids.
- Hearing aids will be sterilized during cleanings.
- Rooms are sanitized before and after each patient’s visit.
- Patients and third-party visitors will have their temperatures taken upon arrival.
Audiologists: Dr. Vincent D’Auria, Dr. Ed Bravo
- Air purification systems have been placed in every room.
- COVID-19 screenings will be sent out before your appointment and must be completed prior to your visit.
- Everyone is required to wear a mask.
- Regular handwashing is required between every patient visit and while handling hearing aids.
- Hearing aids will be sterilized during cleanings.
- Rooms are sanitized before and after each patient’s visit.
- Patients and third-party visitors will have their temperatures taken upon arrival.
Audiologists: Dr. Natalie Abergel, Dr. Ed Bravo
- Air purification systems have been placed in every room.
- COVID-19 screenings will be sent out before your appointment and must be completed prior to your visit.
- Everyone is required to wear a mask.
- Regular handwashing is required between every patient visit and while handling hearing aids.
- Hearing aids will be sterilized during cleanings.
- Rooms are sanitized before and after each patient’s visit.
- Patients and third-party visitors will have their temperatures taken upon arrival.
Steps to Prevent Illness
- Wash your hands with soap and water for at least 20 seconds
- Wear a mask over your nose and mouth when out in public
- Avoid close contact with people who are sick
- Avoid touching eyes, nose, and mouth
- Stay home when you are sick
Maintaining Your Hearing Health
We are also ready to answer any questions that you may have related to your hearing care that may save you the trip of coming in. Our audiologists are available for phone consultations as well as video consultations. Additionally, we are also able to provide in-home concierge services.
For those with urgent needs, please first call our office at 888-832-9966.
Please keep in mind, at this time it is crucial that we manage our schedules to ensure additional time in between patients for safety and sanitizing reasons. We ask that all patients schedule an appointment before coming to the office, and to please be prompt, so as not to crowd the waiting room.
Until further notice, walk-in appointments will not be available.
For those planning their first visit to the office, our online screening tool is a free at-home assessment available to you and provides preliminary hearing results for our audiologists as you begin your hearing journey.
Once again, our office number is 888-832-9966. Please don’t hesitate to call or contact us with any questions that you may have.
Thank you for supporting our efforts, and we hope to see you soon.
